Privacy Policy

Boundary Represents Ltd
Updated: 2025
Boundary REPRESENTS Ltd (“Boundary”, “we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with us — whether through our website, in the course of a project, or otherwise.

1. Who We Are

Boundary REPRESENTS Ltd is a creative and strategic agency registered in England and Wales under company number 16636530.
We help brands connect with communities through strategy, content, and events. We act as a data controller in relation to the personal data we collect and process.
If you have questions about this policy, please contact:
Email: info@boundaryinc.net
Website: www.boundaryinc.net

2. Data We Collect

We may collect and process the following types of personal data:
a. Clients and Partners
  • Name, email address, phone number
  • Job title, company name
  • Billing and payment information
  • Project details and communications
b. Website Visitors
  • IP address, device type, browser information
  • Pages visited, time spent, referral source (via cookies)
  • Contact details if submitted via forms
c. Event Attendees or Participants
  • Name, email address, job role, company
  • Audio/video recordings (if applicable and with consent)
  • Social media handles (if publicly shared or provided)
d. Marketing and Communications
  • Name, email address, preferences
  • Interaction data (opens, clicks)
We do not intentionally collect special category data unless explicitly required for a specific project, and only with your consent.

3. How We Use Your Data

We use your personal data to:
  • Provide services and manage client relationships
  • Deliver projects and collaborate effectively
  • Respond to enquiries and communicate with you
  • Invoice and manage payments
  • Send marketing communications (with consent)
  • Improve our website, services, and performance
  • Comply with legal or regulatory obligations
We process data based on:
  • Your consent
  • The performance of a contract
  • Our legitimate interests (e.g. running our business)
  • Compliance with legal obligations

4. Marketing Communications

You will only receive marketing emails from us if you have:
  • Opted in via our website or project contact
  • Previously worked with us and not opted out
You can unsubscribe at any time using the link in our emails or by contacting us directly at info@boundaryinc.net.

5. Sharing Your Data

We do not sell your personal data. We may share it with:
  • Trusted service providers (e.g. cloud storage, email platforms, CRM tools)
  • Project collaborators, freelancers, or subcontractors (under NDA or agreement)
  • Legal, regulatory, or government bodies (if required by law)
  • Event platforms or partners (with consent and only where applicable)
All data processors are bound by appropriate data protection agreements.

6. International Data Transfers

As a global agency, we may transfer your data outside the UK or EEA, particularly when using cloud-based tools (e.g. Google, Microsoft, Notion, etc.). Where we do so, we ensure:
  • The recipient country is deemed adequate by the UK government or EU Commission, or
  • Standard contractual clauses (SCCs) or other appropriate safeguards are in place.

7. Data Retention

We retain personal data:
  • As long as needed to fulfil the purposes described
  • For legal or accounting obligations
  • No longer than 6 years after last contact unless longer retention is required or consent is renewed
Data may be anonymised for analytical purposes.

8. Your Rights

You have rights under UK GDPR and similar international laws, including:
  • Right to access – See what data we hold about you
  • Right to rectification – Correct inaccurate data
  • Right to erasure – Request deletion of your data
  • Right to restrict processing – Limit how we use your data
  • Right to data portability – Receive your data in a usable format
  • Right to object – Stop certain types of processing (e.g. marketing)
  • Right to withdraw consent – At any time, where processing is based on consent
To exercise these rights, email us at info@boundaryinc.net.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

9. Cookies & Analytics

We use cookies and similar technologies to enhance your experience and analyse how our website is used.
By using our site, you agree to the use of cookies. You can manage your preferences in your browser or through our cookie banner.
For more information, see our Cookie Policy.

10. Data Security

We take data protection seriously and implement appropriate technical and organisational measures to keep your data secure, including:
  • Secure cloud storage
  • Encryption in transit (e.g. SSL/TLS)
  • Access control and multi-factor authentication
  • Data protection training for team members

11. Third-Party Links

Our website or emails may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, our practices, or technology. The latest version will always be available on our website at www.boundaryinc.net.

13. Contact Us

Boundary REPRESENTS Ltd
Email: info@boundaryinc.net
Website: www.boundaryinc.net